COVID-19: Updates to household waste collection services

Latest update published on 5th May 2021 by Stirling Council.

The UPLIFT SERVICE FOR BULKY ITEMS will shortly be available again. The service will resume on 17th May and, from 11th May onwards, bookings from households will be accepted either online or via telephone (01786 404040). Please note that, as before, there is a cost for this service and a limit of five items (or six, if one is a fridge/freezer). Also, please do not use the service if anyone in the household has Covid-19 symptoms. Council staff are not allowed to enter properties in order to recover items, which must be presented at the roadside kerb beside the property. For further details, click on the link below to the Council website.

Stirling Council website


Latest update published on 22nd June 2020 by Stirling Council.

The recycling centre at Balfron is now open, but advanced booking is required. For further details, click on the button below.

Stirling Council website


Update published on 15th June 2020 by Stirling Council.

Temporary restrictions on waste types, vans and trailers have been lifted for the recycling centres at Polmaise and Callander. Residents can now deposit all normal household waste, including glass and bulky items, while drivers of commercially liveried vans and trailers will also be allowed on-site to deposit residential household waste from their own property. The Council is now in a position to reopen all waste streams at both tips and to introduce weekend operating hours. It is also reviewing re-opening arrangements for the recycling centre at Balfron that remains closed. A further announcement will be made in due course.

New Recycling Centre Opening Hours:

Traffic management remains in place at both Polmaise and Callander to ensure a flow of vehicles and social distancing.

  • Polmaise will be open: Monday to Sunday, 9 a.m. to 4 p.m. (last entry into the queue) and
  • Callander will be open: Monday to Friday, 5 p.m. to 7:30 p.m. (last entry into the queue) and Saturday 10 a.m. to 1:30 p.m. (last entry into the queue).

Full details on waste deposit arrangements at Polmaise and Callander are available on the Stirling Council website.

Stirling Council website


Latest update, published on 28th May 2020 by Stirling Council.

Stirling Council will re-open its household waste and recycling centres (tips) at Polmaise and Callander to residents on Monday, 1st June. This is as a result of changes in the Scottish Government guidance on essential travel during the COVID-19 outbreak. The centre at Balfron will remain closed because queuing traffic and social distancing cannot be managed on this site. We will aim to re-open Balfron as soon as possible after the early demand reduces and the site can accommodate users appropriately. The sites at both Polmaise and Callander will have reduced capacity, due to changes in our operational set-up to comply with the national guidance on social distancing, which remains in force. There will also be changes to the opening hours, and traffic flow at both sites.

  • Polmaise will now open Monday to Friday 9 a.m. – 2:30 p.m. (last entry into the queue) and
  • Callander will open Monday to Friday 5 p.m. – 7:30 p.m. (last entry into the queue).
  • Polmaise: during the initial period of re-opening, residents will be able dispose of garden waste, cardboard and general waste in double-bagged black sacks.
  • Callander: will only be able to accept general waste sealed in double-bagged, black sacks.

We hope to be able to reinstate all waste streams at the centres as soon as possible, but are having to restrict the initial re-opening phase, due to anticipated demand and volumes of waste. Full details on waste deposit arrangements at Polmaise and Callander are available on the...

Stirling Council website


Update published on 21st May 2020 by Stirling Council.

Normal waste and recycling collections will restart on 1 June 2020. Collections will be made in line with the latest calendar. (To see the calendar, click on the link below.)

Please note that there will be a GREY bin collection next week (25-31 May) on the normal collection days.

Waste Collection Calendar


Update published on 15th May 2020 by Stirling Council.

Blue bin collection during the week 18-24th May

Local councillors have been stressing the importance of re-introducing a collection of brown bins at this time of the year, but there is still no date for when that service will be re-introduced. In the meantime, next week (18-24th May) will see a collection of BLUE bins for everyone in the Stirling Council area.


Update published on 5th May 2020 by Stirling Council.

Many people have been asking questions and three of the most popular are as follows, with responses from Waste Services at Stirling Council.

--> When is there going to be another brown bin collection?

We are keeping the situation under review and are currently looking at a range of options, with the aim of returning to a full service as soon as possible. We have committed to providing another update on 11th May.

--> When will there be some opportunity to visit a recycling centre?

The current position is that travel to a Household Waste and Recycling Centres is not classed as an "essential journey" in Scotland. As a result, centres remain closed in all Scottish Local Authorities. Our Household Waste and Recycling Centres remain closed in accordance with Government restrictions. This situation will be kept under review but we will continue to comply with Government legislation and guidance.

--> When a decision is taken to allow construction site work to re-start, there will need to be a capacity for commercial waste to be disposed of at official locations.

Although the weighbridge at Polmaise Depot Waste Transfer Station remains closed to commercial customers until further notice, commercial customers involved in critical supply-chain delivery (as outlined by Government announcements) and requiring disposal services can contact the Council’s Customer Service Centre.


Update published on 29th April 2020 by Stirling Council.

Stirling Council’s temporary changes to its household waste and recycling arrangements will continue for a further three weeks.

These necessary measures have been in place since 30 March, in accordance with Government restrictions and resource challenges within the local authority’s Waste Service during the COVID-19 pandemic. With an extension of national restrictions and continued pressure on staffing levels, the Council will maintain its focus on priority collections. The situation will be kept under review, with the aim of returning to a full service as soon as possible. An update will be provided to the public during the week commencing 11 May. A summary of the arrangements over the next three weeks can be viewed below.

Household Waste Collection Services

  • Grey Bins will continue to be collected as normal every two weeks on your scheduled collection day.
  • Green Bins will continue to be collected as normal every four weeks on your scheduled collection day.
  • Blue Bins (plastics & cans) will continue to be collected once every four weeks (not included in the next three-week cycle).
  • City centre residents who use purple sacks should continue to present on their normal collection day. Recycle points in the city centre are also being serviced as normal.
  • Glass Box collections remain We continue to ask people to retain their glass at home for future recycling or, where this is not possible, to place it within your grey bin.
  • Brown Bin (food and garden) collections remain suspended. Food and garden waste can be placed in your grey bin.

A reminder that ONE bin is being collected each week until further notice. Please follow the new temporary timetable which is listed below.

Summary of forthcoming collection weeks:

Week commencing 27th April – GREY Bins only
Week commencing 4th May – GREEN Bins only
Week commencing 11th May – GREY Bins only


Update, published on 9th April 2020 by Stirling Council.

The Waste Service has put additional, collection resources in place to carry out a one-off collection for those customers whose brown bins were not collected on 28th-29th March. These additional brown bin collections are scheduled betweeen Thursday 23rd and Sunday 26th April. Please note that the scheduled servicing of blue bins on that week will also be carried out on your normal collection day. Letters will be sent to all affected residents to inform people on which day they should present their brown bins for uplift.


Update published on 31st March 2020 by Stirling Council.

The brown bins in many areas were not collected on Saturday. The service simply did not have the resources available to do this. The advice for brown bins is now as follows. There will be no further brown bin collection until advised. Please transfer any food waste that you can to the grey bin and, from now on, put all food waste directly into the grey bin unless you are composting it. Please secure and store your brown bin as well as you are able to do.


Original report published on 25th March 2020 by Stirling Council.

Due to the developing Covid-19 situation, Stirling Council is making necessary changes to household waste and recycling arrangements. These will affect the collection of blue, brown and glass containers, allowing the Waste Service to focus available staff resources on priority collections. A summary of the changes can be viewed below.

Household Waste Collection Services

Brown Bin (food and garden) collections will be suspended from week commencing 30th March 2020. Last collections will take place on Sunday, 29th March. After this date, food and garden waste can be placed in your grey bin.

Glass Box collections are suspended until further notice with immediate effect. We ask people to retain their glass at home for future recycling or, where this is not possible, to place it in the grey bin.

Blue Bins (plastics & cans) will now be collected once every four weeks. Your collection week is also temporarily changing - please check our website and social media for full details.

Grey Bins will continue to be collected as normal every two weeks on your scheduled collection day.

Green Bins will continue to be collected as normal every four weeks on your scheduled collection day.

This means that only ONE bin will be collected each week until further notice. Please follow the new temporary timetable which is listed below.

Summary of forthcoming collection weeks:

Week commencing 30th March – GREY Bins only
Week commencing 6th April – GREEN Bins only
Week commencing 13th April – GREY Bins only
Week commencing 20th April – BLUE Bins only

Prior to each collection week, we will be reminding the public what bin is due for collection on the Council’s social media channels – Twitter and Facebook. The new arrangements and a summary of the changes can also be found on the dedicated Coronavirus service disruptions page on the Stirling Council website.

For the time being, please disregard the waste and recycling collection calendars that were recently posted to your house.

COVID-19 – Safe Waste Presentation Procedures

Any individuals asked to self-isolate, either as a precaution or because they are confirmed to have Coronavirus (COVID-19), should follow this advice to dispose of their household waste to ensure the virus is not spread via personal waste:

  • Individuals should place all personal waste such as used tissues and disposable cleaning cloths, securely in a plastic bag or bin liner.
  • This plastic bag should then be placed in another plastic bag and securely tied.
  • These bags must be stored separately to other waste for at least 72 hours before being placed in your grey bin.

Household Waste and Recycling Centres

Following the restrictions announced by the UK and Scottish Governments on 23rd March, all Stirling Council Household Waste and Recycling Centres (tips) are now closed until further notice.

Polmaise Depot Weighbridge Service

The weighbridge at Polmaise Depot Waste Transfer Station will be closed to commercial customers until further notice. Commercial customers involved in critical supply chain delivery (as outlined by Government announcements) requiring disposal services during this period, should contact the Council’s Customer Service Centre on 01786 404040.

Special Uplift Service

The Special Uplift service has ceased with immediate effect until further notice.

The Council will continue to monitor waste collections and will provide further updates in due course. It may be that further adjustments to collection arrangements will be required in the coming weeks.

To confirm what to put in your bins, check our website on this page.

For the full list of Council service disruptions due to the current national emergency, please visit our website on this page.


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